Business Phones: Nextiva Vs. SureTel (Comparison)

Searching for a new business phone system? Thinking about Nextiva? Check out the differences between Nextiva and SureTel. Discover more here.

Business Phones: Nextiva Vs. SureTel (Comparison)

Nextiva is a big name in the business phone space, but before you sign up, consider how much money you could save while still getting the same features from SureTel.

You’re reading this article, which means you’re looking for a new phone solution. Maybe you’re hoping to save some money, or maybe you’re in search of a specific feature. Regardless of why you need a new phone system, it’s important to do your homework — and I want to help.

In the last installment of this series, we showed you how RingCentral compares to our phone solution, SureTel. This time we’ll do the same with Nextiva, so that you can make an informed decision about your business phones.

Nextiva Vs. SureTel: Features By The Numbers

Instead of giving you the pricing and the plans out of context, we’ve done the math for you, and priced out the two options for an average company with 10 users and an average of 30% line utilization.

SureTel Nextiva Pro
Price (based on 10 users) $109.87/month (3 simultaneous calls) $209.50/month (unlimited simultaneous calls)
Calling Restrictions Unlimited US & Canada Unlimited US & Canada
Features Call recording, voicemail to email, and 30 additional PBX features Call recording, voicemail to email, and 30 additional PBX features
Availability 99.99% 99.99%
Contract Required No Yes

(Pricing excludes tax, and is based on monthly pricing).

Everything You Need To Know About SureTel

SureTel is a package of cloud-hosted and on-premise phone systems built to offer comprehensive, unified communications solutions. Its services include VoIP, hosted contact center, unified communications, cloud PBX, and business phone system. You can also choose additional features, such as conferencing, automated attendant support, business intelligence, calling, and more.

SureTel offers the following features:

  • ACD (Automatic call distribution)
  • Virtual PBX
  • Cloud VoIP
  • Audio library
  • Barge and whisper features
  • Unlimited queues
  • Configurable hold treatment
  • Prioritized skill routing
  • Interactive Voice Response (IVR)
  • Agent scoring
  • Outbound dialer
  • Multiple queue properties
  • Call detail reporting
  • Configured reports
  • Queue and agent status
  • Dashboards and reports
  • Current ACD activity reports
  • Integration with other office systems and PCs

Everything You Need To Know About Nextiva

Nextiva is a big name in the VoIP world, and for good reason. They offer robust plans and a very long list of features:

  • Voicemail to Text
  • VoIP Caller ID
  • Call Screening
  • Call Recording & Rating
  • Call Park
  • Call Forwarding
  • Three-Way Calling
  • Conference Bridge
  • Call Queuing
  • Call Presence
  • Call Pulling
  • Call Transfer
  • Call Notify
  • Anonymous Call Rejection
  • Push to Talk
  • Priority Alerts
  • Custom Ringback
  • Custom Music on Hold
  • VoIP Switchboard
  • Hosted PBX Phone System
  • SIP Trunking
  • VoIP Desk Phones
  • Nextiva Softphone
  • Conversational AI

SureTel Will Save You Money On Your Business Phone Bills

Allow me to be honest — yes, Nextiva offers more features. Yes, Nextiva has unlimited simultaneous call capability. Yes, Nextiva may be the right choice for you, if you happen to run a massive corporation with thousands of end-users, and a big budget for a business phone.

But if you’re a small or mid-sized business, that’s looking to save money on phone bills and enjoy the freedom that comes with a no-contract solution, then SureTel is the right choice for you.

As you can see from the comparison above, SureTel doesn’t almost everything Nextiva does, and at nearly half the price. Talk to our team about SureTel to start saving money.